Planning your travel:

Getting from A to B starts with planning your journey. There are a few ways to find out which bus you need:

• use the Trip Planner on the Metro website, or through the MetroTas app
• view Metro timetables online or at bus stops
• contact the Metro information Hotline on 13 22 01 between 8:30am-10am and 2pm-4.30pm, Monday to Friday.

Metro Tas app:

Everything you need to navigate the Metro Tasmania bus network is in the palm of your hand! With the new Metro app, getting where you need to go has never been easier, with helpful features like:

Real-Time Tracking: see where your bus is and when it will arrive.

Trip Planner: Plan your journey with Metro’s easy-to-use Trip Planner.

Nearby Bus Stops: Find your closest bus stops and upcoming buses.

Timetables: Plan ahead with Metro timetables.

Favourites: Customise your Metro experience by saving a favourites list of stops and destinations.

Network Updates: Stay informed with alerts and disruptions.

GreenCard Management: manage your GreenCard account on the go.

Download the app and get on board with the better way to plan your trip!

Who this service is for

This service is for anyone travelling on Metro Tasmania services.

Cost

Metro Tasmania is currently offering free travel as part of the Tasmanian Government’s cost‑of‑living initiative – find out more here. During this period, customers do not need to pay for travel.

Outside of this period, standard fares apply. Customers can use a GreenCard for a more convenient and cost-effective way to travel.

For more information about fares and ticketing, visit: https://www.transport.tas.gov.au/public_transport/fares

For more information about GreenCard, visit: https://www.metrotas.com.au/fares/greencard/

Opening Hours

Metro Information Hotline (13 22 01)
Monday to Friday, 8:30am–10am and 2pm–4:30pm

Depot Offices:

Hobart (212 Main Road)
Monday to Friday, 8:30am–10am and 2pm–4:30pm

Launceston (168 Wellington Street)
Monday to Friday, 8:30am–5pm

Burnie (28 Strahan Street)
Monday to Friday, 8:30am–5pm

Accessibility Support

Metro Tasmania provides accessible bus services, with all buses designed to support customers with mobility needs, including wheelchair access.

How this service is delivered

• Face-to-face

  For the quickest access to information, customers are encouraged to visit the Metro Tasmania website, where all key resources are available.

  In-person support is available at Metro Depot Offices:

  Hobart (212 Main Road, Moonah)
  Monday to Friday, 8:30am–10am and 2pm–4:30pm

  Launceston (168 Wellington Street)
  Monday to Friday, 8:30am–5pm

  Burnie (28 Strahan Street)
  Monday to Friday, 8:30am–5pm

• Call or visit us online

  For the quickest access to information, visit the Metro Tasmania website, where you’ll find timetables, service updates and journey planning tools.

  You can also call 13 22 01 for general enquiries and additional support between 8:30am–10am and 2pm–4:30pm, Monday to Friday.