Integrated Family Support Service (IFSS) works with parents and carers to improve the safety, health and wellbeing of children from birth to 18 years.

IFSS are also able to provide support and advice during pregnancy to help prepare for the arrival of a new baby into the family.

An IFSS worker will help each family develop their own parenting goals based on what the family needs.

IFSS provide practical parenting support and strategies, help to link families with other services they may need, and support families to build relationships in their local community.

Will also offer SafeCare® – SafeCare aims to prevent and address factors associated with child abuse and neglect thereby significantly reducing the recurrence of child maltreatment by offering services targeting improved health care skills, safety of the home environment, and parenting skills, particularly those related to parent-child interaction, of families reported for or at risk for child maltreatment.

View the SafeCare® brochure here.

Who this service is for

SafeCare® – for parents with children aged 0 – 5 years. This is an in-home parenting program that teaches parents about interacting with their infant or child, home safety, and child health.

IFSS – Anyone can refer themselves or a family they know to IFSS or SafeCare through the Strong Families, Safe Kids Advice and Referral Line on 1800 000 123.

IFSS works with families with children aged 0 to 18 who require support with:

• Providing a safe and nurturing environment for children
• Strategies and practical skills around parenting
• Improving confidence and enjoyment in parenting
• Managing challenging childhood behaviours
• Understanding the developmental stages of children and adolescents
• Time management and utilising relevant resources
• Managing family conflict and breakdown
• Dealing with the impact of mental health issues
• Dealing with the impact of substance abuse
• Accessing social and professional support networks within the community.

Referrals are made through the Strong Families Safe Kids Advice and Referral Line

Cost

Free

Opening Hours

Monday – Friday, 9am – 5pm

Accessibility Support

IFSS workers will come to the home for weekly visits, and can also meet at a safe place in the community and provide some support over the phone.

Free on street parking

Disabled access

How this service is delivered

• Face-to-face

  Visit one of our locations to find out more

• Call or visit us online

  Call us or see our website for more information. Referrals for IFSS are made through the Strong Families, Safe Kids Advice and Referral Line

• We'll come to you (outreach)

  IFSS workers will visit you at home and can meet you in a safe place in the community