The Energy Ombudsman of Tasmania provides a free, fair and independent dispute resolution service for consumers who have been unable to resolve a complaint with their energy retailer or distributor.

Are you concerned about paying your bill or getting disconnected?
If you are having difficulty paying an energy bill or if your bill is overdue and/or you have received a reminder notice, you should contact your provider immediately to discuss your payment options.
Don’t ignore the notice.
See our website for more information, or our flyer below.

Who this service is for

Anyone

Cost

Free

Opening Hours

Monday to Friday - 9:00 am to 4.30 pm

How this service is delivered

• Face-to-face

  You can visit us at our office

• Call or visit us online

  You can call us or see our website for more information