The purpose of the Call2Connect Program is to provide follow up support to families and friends, from an organisation whose expertise is in the needs and experiences of the families and friends who support someone living with mental ill health or co-occurring AOD use and mental ill health. The Reconnect calls will adopt a person-centred, strengths-based, and trauma-informed approach. The help will be provided by our Lived Experience Project Officer who is also a qualified Social Worker.

It is important to note that this is not a counselling service. The follow up calls are to talk about how things are going, if the person reached out to the referrals and how that went, and to offer more referrals and information.

Who this service is for

• Anyone who supports a family member or friend who is experiencing a crisis due to their mental ill health or co-occurring mental ill health and AOD use
• Anyone who supports a family member or friend and is themselves struggling with the symptomatic behaviour of the person they support
• Anyone who supports a family member or friend and is themselves struggling with the role of being a support person (setting boundaries, grief and loss, finding help and support, supporting someone in distress)

Cost

Nil

Opening Hours

10am-6pm, Monday to Friday

How this service is delivered

• Call or visit us online

  You can call our office on 6228 7448 and ask to speak to Rahnee, or call Rahnee directly on 0429 121 576