The Family Relationship Advice Line is a national telephone service established to assist families affected by relationship or separation issues.

The Advice Line provides information on family relationship issues and advice on parenting arrangements after separation. It can also refer callers to local services that can provide assistance.

The Advice Line complements the information and services offered by Family Relationship Centres. It ensures that people who are not able to attend a Centre can be helped.

Callers who are deaf or have a hearing or speech impairment can call through the National Relay Service.

We provide:
– information about services to help people maintain healthy relationships
– information about the family law system
– advice on family separation issues
– guidance on developing workable parenting arrangements after family separation
– advice about the impact of conflict on children
– referral to Family Relationship Centres and other dispute resolution services
– organisation of telephone dispute resolution for people unable to attend a family dispute resolution service, and
– referral to a range of other services to help with family relationship and family separation issues.

Who this service is for

The Advice Line is for anyone who is affected by family relationship or separation issues and difficulties. This includes parents, grandparents, children, young people, step-parents or friends.

Opening Hours

The Family Relationship Advice Line is available Monday to Friday from 8 am to 8 pm, Saturday 10 am to 4 pm local time, closed Sundays and national public holidays.

How this service is delivered

• Call or visit us online

  Call the helpline for assistance or see our website for further information.